CAREERS -
CAREERS -
How to Apply
Email us your resume at careers@neon.work and tell us about your favorite small business in San Francisco.
Applications that do not respond to the question will not be considered.
Concierge
Overview
At NEON, we’re transforming the way current and future generations access work and event space. Our transformative spaces serve the next great innovators of our world. During the day, Neon is a dynamic, collaborative work environment with Class A facilities. At night, the space morphs into an events venue that can accommodate an occasion of any shape or size.
As a company, our values are: See It, Do It, Teach It. We believe in the power of observation, action, and learning. Through observation, we develop emotional intelligence and practice empathy. Through action, we promote work ethic and a demand for excellence. Through learning, we develop intelligence, self-awareness, and integrity. If you value these things as well, we would love to have you apply to join our team.
We’re hiring a part-time Conceirge for our space in San Francisco. You should have relevant experience in working with people and have a natural passion for hospitality and helping others. We’re open to candidates with diverse career paths or those who are looking for a change in their professional journey. We’re open to you if you’re open to what we are trying to teach and accomplish.
Role
As a Concierge for Neon, you act as one of the many faces of our space. You are to deliver the highest level of hospitality and value to our customers and their guests. You’ll be expected to lead by example and help develop the operational playbook for our first space in Cow Hollow.
You’ll be accountable to the company’s P&L and excellence in operation. You will be given a generous hourly salary and sales commissions for any events sold.
Responsibilities
Ensure the space is clean, inviting, and setup for customers.
Oversee, maintain, and restock our self-serve coffee bar.
Ensure bathroom is stocked, clean, and operational.
Sell and restock the retail wall, as needed.
Provide customer assistance with downloading and setting up our mobile app to access the internet.
Assist customers with printing, copying, and scanning services.
Assist customers with UPS Access point pickup and drop offs.
Offer coat check and bag check services.
Make our guests feel welcome and ensure the facility meets their standards for operational excellence.
Work with our local partners and advisors to ensure the space is constantly engaged with the community.
Maintain strong working relationships with our contractors, vendors and suppliers.
Requirements
Optimistic warmth – you are genuinely kind, thoughtful and have a sense that the glass is always at least half full
Intelligence – not just “smarts” but “street smarts.” You can get stuff done in the face of adversity. You have an insatiable curiosity to learn for the sake of learning.
Work ethic – you have a natural tendency to do something as well as it can possibly be done. You demand excellence out of yourself.
Empathy – you are aware of, care for, and connect to how others feel and how your actions make others feel
Self-awareness and integrity – you understand what makes you tick and have a natural inclination to be accountable for doing the right thing with superb judgement.
Compensation
$30 per hour
10% commission on any events sold